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Monitoring, Measuring, and Managing Customer Service 1st Edition

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, an ...

Daniel M. Stowe ...

当ショップ価格: ¥ 10726

Performance Scorecards Measuring the Right Things in the Real World,0470910267,9780470910269

Performance Scorecar ...

Richard Y. Chan ...

当ショップ価格: ¥ 11099

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678

Customer Winback How ...

Jill Griffin, M ...

当ショップ価格: ¥ 10778

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Serv ...

Barbara A. Gute ...

当ショップ価格: ¥ 11544

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satis ...

Stephanie G. Sh ...

当ショップ価格: ¥ 29538

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer S ...

Michael D. John ...

当ショップ価格: ¥ 12750

Measuring Up Standards, Assessment, and School Reform 1st Edition,0787900559,9780787900557

Measuring Up Standar ...

Robert Rothman

当ショップ価格: ¥ 10549

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Pro ...

Alan S. Cleland ...

当ショップ価格: ¥ 12316