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Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Serv ...

Barbara A. Gute ...

当ショップ価格: ¥ 11544

Restructuring Chronic Illness Management Best Practices and Innovations in Team-Based Treatment,0470631023,9780470631027

Restructuring Chroni ...

Jon B. `Christi ...

当ショップ価格: ¥ 21999

Forging Nonprofit Alliances A Comprehensive Guide to Enhancing Your Mission Through Joint Ventures & Partnerships, Management Service Organizations, Parent Corporations, and Mergers 1st Edition,0787910031,9780787910037

Forging Nonprofit Al ...

Jane Arsenault

当ショップ価格: ¥ 11225

Highwire Management Risk-Taking Tactics for Leaders, Innovators, and Trailblazers,0470639482,9780470639481

Highwire Management ...

Gene Calvert

当ショップ価格: ¥ 9398

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Pro ...

Alan S. Cleland ...

当ショップ価格: ¥ 12316

Project Management Competence Building Key Skills for Individuals, Teams, and Organizations 1st Edition,0787946621,9780787946623

Project Management C ...

J. Davidson Fra ...

当ショップ価格: ¥ 12955

Educause Leadership Strategies Information Alchemy, Vol. 3 The Art and Science of Knowledge Management 1st Edition,0787950114,9780787950118

Educause Leadership ...

Gerry Bernbom

当ショップ価格: ¥ 7826

School-Based Management Organizing for High Performance 1st Edition,0787900354,9780787900359

School-Based Managem ...

Susan Albers Mo ...

当ショップ価格: ¥ 12191

The Older Worker Effective Strategies for Management and Human Resource Development 1st Edition,1555422845,9781555422844

The Older Worker Eff ...

Noreen Hale

当ショップ価格: ¥ 9581

Changing Patient Behavior Improving Outcomes in Health and Disease Management 1st Edition,0787952796,9780787952792

Changing Patient Beh ...

Richard Patters ...

当ショップ価格: ¥ 29561

How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management 1st Edition,0787947873,9780787947873

How Come Every Time ...

Jerry B. Harvey

当ショップ価格: ¥ 15122

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measurin ...

Gary S. Goodman

当ショップ価格: ¥ 11259

Management Fads in Higher Education Where they Come From, What they Do, Why they Fail 1st Edition,0787944564,9780787944568

Management Fads in H ...

Robert Birnbaum

当ショップ価格: ¥ 11077

Tangled Hierarchies Teachers as Professionals and the Management of Schools,0470639490,9780470639498

Tangled Hierarchies ...

Joseph B. Shedd

当ショップ価格: ¥ 9038

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, an ...

Daniel M. Stowe ...

当ショップ価格: ¥ 10726

The Management Team Handbook Five Key Strategies for Maximizing Group Performance 1st Edition,0787939730,9780787939731

The Management Team ...

Marie G. McInty ...

当ショップ価格: ¥ 11661

Human Value Management The Value-Adding Human Resource Management Strategy for the 1990s 1st Edition,1555422284,9781555422288

Human Value Manageme ...

Jac Fitz-Enz, J ...

当ショップ価格: ¥ 14358

Working the Shadow Side A Guide to Positive Behind-the-Scenes Management 1st Edition,0787900117,9780787900113

Working the Shadow S ...

Gerard Egan

当ショップ価格: ¥ 11956

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satis ...

Stephanie G. Sh ...

当ショップ価格: ¥ 28620

Planning and Management for a Changing Environment A Handbook on Redesigning Postsecondary Institutions 1st Edition,0787908495,9780787908492

Planning and Managem ...

Marvin W. Peter ...

当ショップ価格: ¥ 18050

Supporting Work Team Effectiveness Best Management Practices for Fostering High Performance 1st Edition,0787943223,9780787943226

Supporting Work Team ...

Eric Sundstrom, ...

当ショップ価格: ¥ 10870

Unified Financial Reporting System for Not-for-Profit Organizations A Comprehensive Guide to Unifying GAAP, IRS Form 990 and Other Financial Reports Using a Unified Chart of Accounts 1st Edition,0787952133,9780787952136

Unified Financial Re ...

Russy D. Sumari ...

当ショップ価格: ¥ 13257

Steps to the Future Fresh Thinking on the Management of IT-Based Organizational Transformation 1st Edition,0787903582,9780787903589

Steps to the Future ...

Christopher Sau ...

当ショップ価格: ¥ 12386

The Computerization of Behavioral Healthcare How to Enhance Clinical Practice, Management, and Communications 1st Edition,0787902217,9780787902216

The Computerization ...

Tom Trabin

当ショップ価格: ¥ 14927

Beyond the Myth of Marital Happiness How Embracing the Virtues of Loyalty, Generosity, Justice, and Courage Can Strengthen Your Relationship 1st Edition,0787945676,9780787945671

Beyond the Myth of M ...

Blaine J. Fower ...

当ショップ価格: ¥ 9171

The Juran Prescription Clinical Quality Management 1st Edition,0787900966,9780787900960

The Juran Prescripti ...

Kathleen Jennis ...

当ショップ価格: ¥ 19550

Evolving Practices in Human Resource Management Responses to a Changing World of Work 1st Edition,0787940127,9780787940126

Evolving Practices i ...

Allen I. Kraut, ...

当ショップ価格: ¥ 16599

Transcultural Management A New Approach for Global Organizations 1st Edition,078790323X,9780787903237

Transcultural Manage ...

Atsushi Funakaw ...

当ショップ価格: ¥ 13499

Staffing Management and Methods Tools and Techniques for Nurse Leaders 1st Edition,0787955361,9780787955366

Staffing Management ...

Maryann F. Fral ...

当ショップ価格: ¥ 20141

Collaborative Management in Health Care Implementing the Integrative Organization 1st Edition,155542483X,9781555424831

Collaborative Manage ...

Martin P. Charn ...

当ショップ価格: ¥ 24789